Terms of Service

Last updated: 15 September 2026

These Terms of Service (“Terms”) govern your access to and use of Dusted, including the iOS app distributed through Apple’s App Store and the Android app distributed through Google Play (together, the “App”).


These Terms are between Kialo GmbH of Joachimsthaler Straße 1-4, 10623 Berlin, Germany (“Kialo,” “we,” “us,” or “our”), and you.

These Terms should be read together with our Privacy Policy. If there is a direct conflict about privacy or personal data, the Privacy Policy applies. Otherwise, these Terms control your use of the App.

1. Acceptance

You must accept these Terms before creating an account or using the App.

By creating an account or using the App, you agree to be bound by these Terms.

If you do not agree to these Terms, do not create an account or use the App.

2. Eligibility

The App is not directed to or intended for minors.

You may use the App only if:

  1. You are legally able to agree to these Terms, or a parent or legal guardian agrees to them on your behalf where permitted or required by applicable law.
  2. Your access has not previously been suspended or terminated by us.
  3. Your use of the App complies with applicable law.

If you are under the age of majority where you live, you may use the App only with the consent and supervision of a parent or legal guardian. 

If we learn that a minor is using the App without legally required parental or guardian consent, we may suspend or terminate the account and delete or otherwise handle the minor’s personal data as described in the Privacy Policy and required by applicable law.

3. Limited license

Subject to these Terms and any applicable app-store terms, we grant you a limited, personal, revocable, nonexclusive, nontransferable, non sublicensable license to install and use the App for personal evaluation and household use only.

The App is licensed, not sold. Kialo and its licensors retain all rights in the App that are not expressly granted to you under these Terms.

If you obtained the App through Apple’s App Store, Apple’s Standard End User License Agreement also applies to your licence and use of the iOS App. If these Terms conflict with Apple’s Standard End User License Agreement specifically concerning your licence to use the iOS App, Apple’s Standard End User License Agreement applies to that licence.

Your license ends automatically if these Terms end, or if your access is suspended or terminated.

Except to the extent that applicable law, applicable app-store terms, or an applicable open-source license does not permit such a restriction, you may not:

  1. Copy, modify, distribute, sell, rent, lease, lend, sublicense, or commercially exploit the App.
  2. Reverse engineer, decompile, disassemble, or attempt to discover source code.
  3. Bypass, interfere with, or disable any security or access control feature.

4. Accounts, login details, and device security

You must provide accurate information when creating or using an account and keep it up to date.

You are responsible for:

  1. Taking reasonable steps to secure your device, account and sign-in method. 
  2. Activity that you perform or authorize through your account. 
  3. Notifying us promptly if you suspect unauthorized access or misuse of your account.

We may require you to install updates to continue using the App.

5. Household use and shared spaces

The App is intended for use within a single household. It is not designed to connect you with people outside your household.

The App allows a household owner to invite and remove members and manage household access. A member who is removed loses access to the household. 

Shared household content that the product is designed to share, such as tasks in the Journal, is visible to participating household members.

Observations are private within the household. They are not visible to other household members through the App.

If you leave a household, or are removed from it, shared household content may remain visible to the household for continuity. If you delete your account, all of your associated data will be deleted, subject to the limited exceptions described in the Privacy Policy and required or permitted by applicable law. 

Avoid including names or other unnecessary identifying information about people who are not members of the household. You must not submit sensitive personal information about a non-member—such as information about their health, religion or sexual life—unless you are legally permitted to do so. Content submitted through the App may be processed by our service providers, including AI processing providers, as described in the Privacy Policy.

6. User content

“User Content” means content you create, upload, submit, record, generate, or share through the App, including but not limited to tasks, observations, feedback, voice inputs, transcripts, AI-generated task titles, and related structured outputs.

You keep any ownership rights you have in the content you create or upload to the App.

You grant us a worldwide, nonexclusive, royalty-free license to host, store, back up, copy, process, display, transmit, analyze, structure, categorize, and otherwise use your User Content as needed to:

  1. Operate and support the App.
  2. Maintain household functionality and shared household history as described in these Terms.
  3. Provide AI-assisted processing, including transcription and converting voice or text entries into structured tasks, observations, templates, feedback, or related app outputs. 
  4. Review, test, debug, improve, secure, and administer the App.
  5. Comply with applicable law and protect rights, safety, and security.

By using the App, you acknowledge that User Content submitted for AI-assisted processing will be transmitted to our AI-assisted providers for processing. We do not permit those providers to use your content to train their general-purpose AI models. 

For User Content that you create, upload, submit, record or share, you represent that:

  1. You have the rights needed to submit your User Content.
  2. Your User Content does not violate law or the rights of others.
  3. You will not use the App to upload or share unlawful, threatening, harassing, hateful, infringing, or otherwise harmful content.

7. Feedback

If you send us ideas, suggestions, bug reports, feature requests, or other feedback, you agree that we may use that feedback to operate, support, develop and improve the App without payment, approval or attribution, subject to applicable law and the Privacy Policy.

8. Acceptable use, safety, and reporting

YYou may not use the App to:

  1. Harass, threaten, stalk, intimidate, coerce, shame, or abuse anyone.
  2. Engage in coercive control or misuse household visibility, reminders, assignments, or other features to monitor or pressure another person.
  3. Upload illegal, hateful, violent, sexually exploitative, infringing, or otherwise harmful content.
  4. Impersonate another person or misrepresent your identity or authority.
  5. Access, attempt to access, or interfere with another person’s account, household, or data without authorization.
  6. Scrape, probe, test, or attack the App or our systems.
  7. Violate these Terms.

This App is not an emergency service or safety tool. If you are in immediate danger, contact local emergency services.

If you see objectionable content, misuse, or harmful behaviour connected to the App, you can report the content or the user by:

  1. Using the Feedback feature in Settings.
  2. Contacting us at support@dusted-app.com.

We may review reported content or conduct and take action we consider appropriate, including removing content, restricting features, suspending a household, or terminating access.

9. Privacy and deletion

Our Privacy Policy explains how we collect, use, share, retain, deidentify, and delete personal information.

During your use of the App, User Content may be processed by our service providers, including AI processing providers, as described in the Privacy Policy.

Deleting the App from your device does not delete your account. You can delete your account from within the app, or you can request deletion using this form or by contacting us directly at support@dusted-app.com. Upon deleting your account, we will transfer ownership of any households with other members to one of them, and delete the data associated with your account, subject to the limited exceptions described in the Privacy Policy and applicable law.

10. Third party services and platforms

Your use of Apple’s App Store, Google Play, and any other independently-operated third party services used in connection with the App may also be subject to those providers’ own terms and privacy notices.

We are not responsible for independently-operated third party services, except to the extent required by applicable law.

11. Suspension and termination

We may suspend, restrict, or terminate your access to the App if we have reasonable grounds to believe that:

  1. You materially violated these Terms.
  2. Your use of the app poses a privacy, security, or safety risk.
  3. Continued access would expose us, or other users to material legal, operational, or security risk.

If your access is terminated:

  1. Your license ends immediately.
  2. You must stop using the App.
  3. Your data will be handled under the Privacy Policy.

12. No emergency use and no advice

The App is not intended for emergency, medical, mental health, childcare, legal, financial, employment, or other safety-critical use.

Any task record, sharing of feeling information, statistics, or other app outputs are for general informational purposes only and do not constitute legal advice, relationship advice, financial advice, or professional advice of any kind.

To the extent permitted by applicable law, we are not responsible for interpersonal disputes, household decisions, or real world outcomes that arise from or relate to use of the App.

13. Disclaimer of warranties

To the fullest extent permitted by law, the App is provided “as is” and “as available.”

We do not guarantee that the App will be uninterrupted, error-free, accurate, complete, available at any particular time, or free from data loss.

We do not guarantee that any feature will continue, or that any issue will be fixed.

Nothing in these Terms excludes rights that cannot be excluded under applicable law.

14. Limitation of liability

To the fullest extent permitted by law, Kialo and its affiliates, officers, employees, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, goodwill, use, or data, arising out of or related to the App.

Nothing in these Terms excludes or limits liability where it cannot lawfully be excluded or limited.

15. Changes to these Terms

We may update these Terms from time to time.

If we do, we will post the updated version, update the “Last updated” date, and, if the changes are material, use reasonable efforts to notify you in writing.

If you continue to use the App after the updated Terms take effect, you agree to the updated Terms to the extent permitted by applicable law. Where required by law, we will ask for your consent. 

If you do not agree to the updated Terms, you must stop using the App.

16. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Germany. 

If you are a consumer and the law of the country where you habitually live gives you mandatory protections, nothing in these Terms takes away those protections.

If a dispute arises, we encourage you to contact us at legal@dusted-app.com so that we can try to resolve it informally.

We are neither willing nor obliged to participate in dispute-resolution proceedings before a consumer conciliation board.

Any dispute relating to these Terms or the App will be brought before the courts that have jurisdiction under applicable law.

17. General

If any part of these Terms is unenforceable, the rest remains in effect.

These Terms, the Privacy Policy, and any applicable app-store terms are the full agreement between you and us for this App, except for any separate written agreement that expressly overrides them.

Our failure to enforce any part of these Terms is not a waiver.

You may not assign or transfer these Terms without our written consent. We may assign these Terms as part of a merger, acquisition, reorganization, or sale of assets.

18. Contact

Dusted, distributed by Kialo GmbH, Joachimsthaler Straße 1-4, 10623 Berlin, Germany
Support: support@dusted-app.com

Privacy or legal: legal@dusted-app.com